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The big difference, however, is the degree of interactivity. New software platforms, such as alarm. com and iControl allow you to send commands, program home systems, view surveillance video, and receive alerts on a smart phone or computer—whether you’re at home or away. When shopping for a system, review software platforms first. Alarm. com and iControl are the two biggest. The former has partnered with more than 2,500 dealers and the latter with ADT and Comcast. Among other things, you’ll have to decide between a “cellular primary” or “broadband primary” system. The former is a wireless connection to the monitoring station, making it immune to power outages or someone cutting a cable. It is limited, however, with regard to transmitting large quantities of video, so many cellular primary systems incorporate broadband for video. Broadband primary services, on the other hand, have cables running down the side of a house that can be cut, thereby disabling the system.

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For example, you can create rules to have the lights turn on when motion is detected, have your doors unlock when a smoke alarm goes off, and have a camera begin recording when a sensor is triggered. Some systems store recorded video locally on an SD card or a solid state drive, while others offer cloud storage. Locally stored video is a good choice for do it yourselfers on a budget, but you have to be careful not to overwrite video you may need later. Cloud storage makes it easy to store and access recorded video, but it can cost hundreds of dollars per year depending on your subscription. Some systems offer both cloud storage and local storage, and some provide a dedicated storage drive that gives you DVR capabilities with time lapse recording, which makes it easy to find a video event that took place at a specific point in time. All of the systems we've tested feature an app that lets you use your smartphone as your command center to arm and disarm the system, create rules, add and delete components, and receive push notifications when alarms are triggered. Most apps also allow you to do things like view live and recorded video, lock and unlock doors, change thermostat settings, and silence alarms. Some apps will even use your phone's location services to automatically arm and disarm the system according to your physical location. The more expensive systems usually come with a wall mounted panel that acts as a communications hub, with a touch screen display that allows you to do everything the app does. The display lets you communicate with a professional monitoring service when an alarm is triggered and view video from any of the installed security cameras. While many systems use wireless components that are installed using double sided tape, some high end systems use components that require professional installation.

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